Terms of Use

1. Acceptance of Terms
By accessing and using this e-commerce website ( www.sgparcelbox.com ) and/or purchasing products offered on the Site, you agree to comply with and be bound by the following Terms of Use ("Terms"). If you do not agree to these Terms, you must not access or use the Site.

2. Changes to Terms
Vision Iot Pte Ltd reserves the right to change or modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. It is your responsibility to review these Terms periodically.

3. Use of the Site
You agree to use the Site in compliance with all applicable laws and not to engage in fraudulent or illegal activity. You must provide accurate, complete information during registration and ensure the security of your account credentials.

4. Products and Services
The Site offers various products for purchase, including but not limited to smart parcel boxes ("Product"). All sales are subject to availability, and we reserve the right to discontinue or modify products at any time without notice.
4.1 Smart Parcel Box Usage
The Smart Parcel Box is designed as a temporary holding compartment for delivered parcels. It includes the following features:
• Pin Code System: Users can set their parcel box with either a "one-time use" or "never expire" pin code. The choice of pin code settings is entirely at the user's discretion. Vision Iot Pte Ltd is not liable for any unauthorized access due to pin code settings chosen by the user.
• Image Recognition Feature: The smart parcel box employs AI-based image recognition to monitor whether the box is occupied or empty. However, AI accuracy is not guaranteed, and Vision Iot Pte Ltd shall not be responsible for any errors, inaccuracies, or malfunctions of this feature. Users are advised to utilize alternative delivery methods or other security measures to ensure the safety of their parcels.
• Motion Sensor and Alarm: The product includes a motion sensor designed to trigger an alarm when movement is detected. However, this feature is not a theft-proof mechanism, and users must understand that the parcel box is not intended to function as a theft prevention device.

5. Limited Liability for Parcel Loss or Theft
Vision Iot Pte Ltd assumes no liability for any parcel loss, damage, or theft after delivery to the smart parcel box. The Product is meant solely as a temporary holding compartment, and users are responsible for monitoring their deliveries. The built-in theft deterrent features such as the motion sensor alarm and pin code system are not designed to fully prevent theft, and Vision Iot Pte Ltd does not guarantee parcel security.
You acknowledge that, due to the nature of parcel delivery systems and third-party courier services, Vision Iot Pte Ltd cannot control the safety of parcels once placed in the parcel box.

6. Disclaimer of Warranties
All products and services provided on this Site are offered "as is" without any warranties of any kind, whether express or implied. We do not guarantee that the Site will operate uninterrupted or error-free.

7. Indemnification
You agree to indemnify and hold Vision Iot Pte Ltd harmless from any claims, losses, damages, liabilities, including legal fees, arising out of your use of the Site, your breach of these Terms, or your violation of any law or the rights of a third party.

8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Singapore, without regard to its conflict of law principles. Any legal action arising under these Terms must be brought in the courts of Singapore.

9. Contact Information
For any questions or concerns regarding these Terms, please contact us at [+65 6264 3813].

This Terms of Use document ensures that users of the smart parcel box and the e-commerce platform understand their responsibilities and limitations in terms of security and the product's features. It limits Vision Iot Pte Ltd's liability for any potential loss, theft, or errors related to the smart parcel box's usage.