Privacy Policy
Privacy Policy for Vision IoT Pte Ltd (provider of “SG PARCELBOX” services)
Last Updated: [27 Aug’24]
At Vision IoT Pte Ltd ("Vision IoT," "we," "us," or "our"), we are committed to protecting the privacy and security of our customers' and website visitors' personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with Singapore's Personal Data Protection Act 2012 (PDPA) and other relevant e-commerce regulations.
1. Personal Data We Collect
We may collect the following types of personal data:
- Identification Data: Name, NRIC/FIN number, date of birth.
- Contact Data: Email address, phone number, billing address, delivery address.
- Transaction Data: Details about payments to and from you, order history.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
2. How We Collect Personal Data
We collect personal data through various methods, including:
- Direct Interactions: When you provide data by filling in forms, making a purchase, or corresponding with us via phone, email, or otherwise.
- Automated Technologies: As you interact with our website, we may automatically collect technical data using cookies and other tracking technologies.
- Third Parties: We may receive personal data about you from third parties such as analytics providers or payment processors.
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. We may use your data for the following purposes:
- To Process and Deliver Your Orders: Including managing payments, fees, and charges, and delivery of products.
- To Manage Our Relationship with You: This may include notifying you about changes to our terms or privacy policy and asking you to leave a review or take a survey.
- To Administer and Protect Our Business and Website: This includes troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
- To Provide You with Marketing Communications: If you have opted in, we may use your personal data to inform you about our products, services, and promotions.
- To Comply with Legal Obligations: We may process your personal data to comply with legal requirements under Singapore law.
4. Disclosure of Personal Data
We may share your personal data with:
- Service Providers: Third-party vendors who provide IT and system administration services, payment processors, and delivery companies.
- Legal and Regulatory Authorities: When required by law or necessary for legal proceedings.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.
5. International Data Transfers
We may transfer your personal data to countries outside of Singapore, including countries that may not have data protection laws equivalent to those in Singapore. In such cases, we will ensure that your personal data is treated securely and in accordance with this Privacy Policy.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your personal data.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.
8. Your Rights
Under Singapore law, you have the right to:
- Access your personal data.
- Request correction of your personal data.
- Withdraw consent to the processing of your personal data.
- Request the erasure of your personal data in certain circumstances.
If you wish to exercise any of these rights, please contact us using the contact details provided below.
Email: support@sgparcelbox.com
9. Cookies
Our website uses cookies to enhance your browsing experience. You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors. We will notify you of any significant changes by posting the updated policy on our website.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Vision IoT Pte Ltd
11 Kian Teck Road,
Singapore 628768
+65 6264 8334
By using our website or services, you consent to the collection, use, and disclosure of your personal data as described in this Privacy Policy.
